FAQ

What is Love?

Love is a feeling or emotion of strong attraction and personal attachment towards a certain Profurn product no matter the cost.

How do I submit ideas, comments or questions?

Your contribution is important to us, please email all and any information to info@profurn.co.za or contact us directly.

How can I subscribe to receive the Profurn Newsletter?

Profurn distributes newsletters to all our loyal customers, ensuring you are up to date with our latest designs, freshest ideas and news in the furniture business. To receive our newsletter please complete the enquiry form on the contact us page and select newsletter as your subject. In the message you can simply use either the word include or remove.

Where can I purchase Profurn products?

The Profurn website serves as a catalogue for customers to view all our products. Orders can be made online by completing the order form. Customers are also welcome to view and purchase products at our showroom.

Do the website and the showroom offer the same products?

All our products displayed on the website will not necessarily be on display within our showroom. Please contact us to confirm product availability within the showroom.

Do you offer delivery for large items and is there extra cost involved?

Please see Deliveries and Collections within our terms and conditions.

Do you design and manufacture custom furniture pieces?

Please see Custom Orders within our terms and conditions.

What is the Profurn exchange or return policy?

Please visit Exchanges, Returns and Refunds within our terms and conditions.

What is Profurn’s warranty on workmanship and timber?

Please visit Warranty within our terms and conditions.

Can I buy gift vouchers from Profurn?

Gift vouchers can be bought at our showroom or via by clicking here.

Are all your products readily available?

We try our best to keep stock of all our items however all our products are handcrafted therefore lead times may vary on different products. Please confirm specific availability with the showroom.

How can I pay for my product?

We welcome EFT, direct deposit.

Do you offer interior design services?

As to yet we do not offer any consultations for interior design.